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Customer support

Shipping and Delivery

Delivery timelines, charges, and coverage for Amriss orders.

Shipping & Delivery

AMRISS | Worldwide Fashion. Reliable Delivery.

At AMRISS, we believe that a great shopping experience extends beyond selecting the perfect product. From the moment your order is confirmed until it reaches your destination, we are committed to providing a reliable, transparent, and professional shipping experience.

Whether you're purchasing from our collection or placing an international wholesale order, our team works closely with trusted shipping and logistics partners to ensure your products are carefully prepared, securely packaged, and delivered as efficiently as possible.

1. Shipping Destinations

AMRISS serves customers and wholesale business partners across multiple international markets.

Our international wholesale shipping services may be available for destinations including:

- North America: United States and Canada.
- Europe: France, Germany, Italy, Spain, Portugal, Belgium, the Netherlands, Sweden, Denmark, and other supported European destinations.
- United Kingdom: England, Scotland, Wales, and Northern Ireland.
- Latin America & the Caribbean: Mexico, Chile, Dominican Republic, Haiti, Venezuela, Guyana, and other eligible destinations.
- Asia & Oceania: Selected countries including Australia, New Zealand, and other supported territories.

International shipping availability is subject to destination, product eligibility, customs regulations, and logistics arrangements.

Retail delivery coverage and international wholesale delivery arrangements may differ.

2. Estimated Delivery Times

We aim to provide efficient delivery through established logistics networks.

Estimated International Wholesale Delivery Times

Destination | Estimated Delivery

Bangladesh | 1-3 business days
United States | 7–10 business days
Canada | 7–10 business days
United Kingdom | 5–7 business days
European Countries | 18–30 business days
Other International Destinations | Confirmed individually

These estimates are indicative and may vary according to product availability, shipment origin, customs clearance, carrier operations, local holidays, and destination-specific requirements.

Delivery estimates do not constitute guaranteed arrival dates. Final shipping arrangements are communicated when your order is confirmed.

3. Order Processing & Preparation

Every AMRISS order is handled with attention to quality, accuracy, and packaging.

Our fulfillment process includes:

1. Order Confirmation: We verify product availability, quantities, payment confirmation, and delivery details.
2. Quality Verification: Products are reviewed according to applicable quality-control procedures.
3. Packing & Preparation: Items are carefully arranged and packed to support safe transportation.
4. Shipment Coordination: Packages are handed over to the designated shipping or logistics partner.
5. Tracking & Delivery: Shipment details are shared when tracking becomes available.

For standard retail orders, processing normally takes 1–2 business days, excluding weekends and public holidays.

Wholesale orders, pre-orders, and made-to-order products may require additional preparation or production time, which will be communicated separately.

4. Shipping Methods & Logistics Partners

AMRISS works with recognized courier and international logistics networks to coordinate deliveries.

Depending on the shipment and destination, available services may include:

- Standard domestic delivery
- International express air shipping
- Commercial air cargo and freight forwarding
- Approved local last-mile delivery services

The appropriate shipping method is selected based on destination, shipment size, order value, delivery requirements, and carrier availability.

Certain wholesale orders may be dispatched in multiple cartons or separate shipments. Where applicable, tracking information will be provided for each shipment.

5. Shipping Charges

We believe in transparent pricing and clear communication.

Retail Orders

Applicable delivery charges are displayed at checkout or communicated before order confirmation. Promotional shipping offers may be available for qualifying purchases.

Wholesale & International Orders

Shipping charges are determined by factors such as:

- Destination country and delivery location
- Total shipment weight and carton dimensions
- Product category and order quantity
- Selected delivery method
- Carrier charges and applicable handling requirements

Some international wholesale quotations include shipping costs in the quoted product prices. Others may specify freight charges separately.

Please note: Shipping is considered included only when clearly stated in your quotation or commercial invoice.

6. Customs, Duties & Import Taxes

International shipments may be subject to import duties, value-added tax (VAT), customs processing fees, or other charges imposed by destination-country authorities.

Unless otherwise agreed in writing, the customer or importer is responsible for applicable import duties, taxes, required import permissions, and customs-related charges.

All international shipments must comply with applicable customs regulations, documentation requirements, and trade restrictions.

AMRISS and its logistics partners may assist with shipment documentation and customs coordination where applicable. However, customs clearance decisions remain under the authority of the relevant government agencies.

7. Order Tracking

Stay informed about your shipment from dispatch to delivery.

Once your order has been handed over to the shipping partner and tracking information becomes available, we will provide the relevant shipment reference through email or an agreed communication channel.

You can monitor your shipment through the carrier's official tracking service.

Please allow sufficient time for tracking information to become active after dispatch. Tracking updates may occasionally be delayed during international transit or customs processing.

8. Delivery Delays

We always strive to meet the estimated delivery timeframe. However, certain circumstances are beyond our direct control, including:

- Customs inspections or clearance delays
- International flight schedule changes
- Severe weather or natural disasters
- Public holidays and peak shipping periods
- Carrier network disruptions
- Incorrect or incomplete delivery information
- Other extraordinary logistics circumstances

If a shipment experiences an unexpected delay, our support team will assist with available tracking information and carrier coordination.

We recommend contacting our team if your delivery extends significantly beyond the estimated timeframe.

9. Incorrect Addresses & Unsuccessful Deliveries

Customers are responsible for ensuring that the shipping details provided are accurate and complete.

Please verify the recipient's name, street address, postal code, telephone number, and country before confirming your order.

If delivery is unsuccessful because of incorrect information, an unavailable recipient, or a failure to complete required customs procedures, additional shipping or handling charges may apply.

Address changes after dispatch are subject to the carrier's approval and may not always be possible.

10. Damaged, Missing or Lost Shipments

Your satisfaction and confidence are important to us.

If your order arrives damaged, incomplete, or different from the confirmed shipment details, please contact AMRISS Customer Support promptly.

To help our team investigate, please provide:

- Order or invoice number
- Shipment tracking number
- Photos of the outer packaging and affected products
- A brief explanation of the issue

Please retain the original packaging until the investigation is completed.

Any replacement, refund, credit, or other resolution will be assessed under the applicable retail policy or agreed wholesale terms.

For shipments confirmed lost in transit, our team will assist with the carrier's investigation and applicable claim procedures.

11. International Wholesale Shipping

AMRISS provides shipment coordination for wholesale customers, distributors, retailers, and international business partners.

Wholesale shipments may have specific requirements involving minimum order quantities, carton weights, product assortments, commercial documentation, and delivery arrangements.

These requirements are communicated before the order is finalized.

For wholesale purchases, shipment responsibilities, risk transfer, insurance arrangements, customs obligations, and any applicable Incoterms will be governed by the agreed written quotation or commercial invoice.

We encourage our international business partners to review all shipping terms carefully before confirming an order.

12. Contact & Shipping Assistance

Need assistance with an order, shipping quotation, tracking update, or delivery-related question?

Our customer support team is available to help you understand your shipping arrangements and guide you through the delivery process.

AMRISS Customer Support

Website: www.amriss.com

Email: amrissclothing@gmail.com

Phone: 01958486946

For wholesale inquiries, please contact your designated AMRISS sales representative.

Delivered with Care. Trusted Beyond Borders.

At AMRISS, every order represents more than a shipment. It represents our commitment to quality, professionalism, and lasting customer relationships.

AMRISS — Fashion Without Boundaries.

Policy Notice: Delivery services, estimated transit times, shipping costs, and international availability may be updated based on logistics conditions and operational requirements. Order-specific written terms take precedence over general delivery estimates.